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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Samantha Smith

Samantha Smith

March 4, 2026

5  out of  5
rating by Samantha Smith
"Burgundy Hayward is very helpful. She always goes above and beyond and is always available to help when I have a question. Burgundy is also very fast and efficient at what she does. 10/10 recommend!"
We responded:
"Thank you, Samantha! We think B is awesome too! Thank you so much for recognizing her, and thank you for your trust!"
Profile photo of Christina Powers

Christina Powers

March 3, 2026

5  out of  5
rating by Christina Powers
"We absolutely love our new agency! We followed April over and have never regretted it for a moment! You guys are fantastic! Thank you for everything you guys do for our family. :-)"
We responded:
"Thank you, Christina!! We are thrilled that April came over to us and I'm so glad you appreciate her, because we certainly do! I promise you'll love everyone on my team as you get to know them and we are so looking forward to that. Thank you, again!!"
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Hunter Waller

February 26, 2026

5  out of  5
rating by Hunter Waller
"April Tapmann was awesome she more than helped me and was more than happy to help me and weant out of her way thank you so much"
We responded:
"Wow, what a great comment, Hunter. Thank you for mentioning April. We think she's pretty awesome too, and Thank you so much for your trust and for your business! Take care."
Profile photo of Rachel Dixon

Rachel Dixon

February 24, 2026

5  out of  5
rating by Rachel Dixon
"Lauren is the absolute best agent out there! She found a super affordable coverage for my significant other and I, with full coverage for 2 vehicles! I now have car insurance and renters insurance through State Farm and I've never been more satisfied! I went from paying 505 for 2 vehicles with ROOT instance to 191 with State Farm! Tremendous savings! Shout out to Lauren and I most definitely recommend her!"
We responded:
"That's awesome, Rachel! Thank you so much for recognizing Lauren! We are thrilled to have you in the State Farm "family!" "
Profile photo of BigBoi Money

BigBoi Money

February 17, 2026

5  out of  5
rating by BigBoi Money
"Lauren is the absolute best .go see her if you need a honest agent you will not be disappointed I promise..she saved me bukooo money thank you Lauren!!!!"
We responded:
"Thank you, BB! So glad we could help and thanks for rdcognizing Lauren!"
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S&N Mann

February 10, 2026

5  out of  5
rating by S&N Mann
"Ms Catt is the best and glad to work with you for our insurance"
We responded:
"Thank you, Sean! I really appreciate you trusting us with your auto insurance. We'll do our best to earn that trust every day, I promise!"
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Amy Welsh

January 30, 2026

5  out of  5
rating by Amy Welsh
"Very polite and helpful. Took professional care of my needs."
We responded:
"Thank you, Amy! Professional care is an awesome outcome! We appreciate you. "
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Rebekah Jackson

January 30, 2026

5  out of  5
rating by Rebekah Jackson
"Shout out to Lauren and Tracey! They both were extremely good at helping me and my father navigate his medigap / supplemental insurance. Without them we would’ve been lost on how to get a plan that works for him!"
We responded:
"Thank you, Rebekah! Im glad we could help with the medicare supplement, and God Bless your dad. His attitude is infectious!"
Profile photo of Sharon Jones

Sharon Jones

January 29, 2026

5  out of  5
rating by Sharon Jones
"I had the pleasure to work with Lauren, and she is fantastic! Thank you to her and everyone on her team. Much appreciated!!"
We responded:
"Thank you for your business, Sharon! I appreciate you shouting out Lauren! "
Profile photo of andre green

andre green

January 21, 2026

5  out of  5
rating by andre green
"very helpful with my car insurance"
We responded:
"Thank you, Andre! I'm glad we could help!"
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julia smith

January 14, 2026

5  out of  5
rating by julia smith
"Cat was an amazing help while adding a new vehicle to our insurance!"
We responded:
"Thank you Julia! I'm so glad we could help you with your car insurance and we'll be there for anything else you might need! I appreciate you singling out Cat.We think she's pretty special too!"
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Carol Reed

January 11, 2026

5  out of  5
rating by Carol Reed
"Priscilla McCole, Customer service, was wonderful helping me change my auto pay. Even with problems, she was persistent, professional, and pleasant to talk to."
We responded:
"Thank you so much, Carroll! What a neat thing to say! I so appreciate you singling out Priscilla, because she's like that all the time. I love persistent, professional and pleasant auto insurance! We appreciate you and thank you for your trust. "
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Barbara Twilley

December 31, 2025

5  out of  5
rating by Barbara Twilley
"Priscilla was very polite, very professional, and very helpful."
We responded:
"Thank you, Barbara! Play play helpful in professional auto insurance is our middle name! l o l. Thank you for singling out Priscilla, and thank you so much for your business!"
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Tammy Medlock

December 29, 2025

5  out of  5
rating by Tammy Medlock
"Burgundy was very helpful! She made sure to follow up with me consistently until we were able to connect to review any necessary policy changes at the end of the year. She was very helpful, professional, and knowledgable."
We responded:
"Hey, Tammy! Long time no see! Merry Christmas to you and Denny. I can't tell you how much "helpful, professional and knowledgeable" singling out Burgundy!! "
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Jason Tisher

December 19, 2025

5  out of  5
rating by Jason Tisher
"Leah Germershausen Is simply the best. It seems there was a glitch in the system that kept causing my rates to be raised. Leah treated me like a person and not a number. She took the time to dig deep and it wasn’t long until she had the whole situation sorted out and even got me a reimbursement for being overcharged. The way she handled the situation Was very rare in the world of corporate insurance companies. I truly believe that she is an asset to her agency. Thank you, Leah!"
We responded:
"Jason, I can't thank you enough for that review. That tells me we're really accomplishing our mission,and the fact you singled out Leah, really warms my heart. I hate call centers, and I'm so glad we didn't make you feel like we were one! LOL."
Profile photo of Michael Parsons

Michael Parsons

December 9, 2025

5  out of  5
rating by Michael Parsons
"Cat Curran was very helpful and fast at providing me with an affordable insurance for my drone. I greatly appreciate her help and that is why all my other policies are with StateFarm!"
We responded:
"Perfect, Michael!! Helpful, fast and affordable insurance!! You could have written our mission statement!!! Thank you so much for your business and the feedback!"
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Scott Stefanoski

November 24, 2025

5  out of  5
rating by Scott Stefanoski
"Tracey P is amazing there. Every time I call her she jumps on it for me and keeps my insurance flowing smoothly."
We responded:
"Scott, that's music to my ears! Smooth flowing auto insurance music!! LOL Thank you for recognizing Tracey. We think she's awesome, too! Take care and Happy Thanksgiving!"
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Kylie Benton

November 13, 2025

5  out of  5
rating by Kylie Benton
"April and Leah were amazing! They were helpful! I’m dealing with total loss right now on my car. They helped me and even gave me advice on finding a new car for myself! Super sweet ladies!!!"
We responded:
"I'm sorry that happened to you Kylie, but i'm thrilled that we were able to be helpful, and that you got more than just car insurance from us, because that's what I like to think we do every time. Thank you for recognizing, Leah, and April! I'm glad we could get you back on the road, and even more glad you weren't seriously hurt!"
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James Young

November 11, 2025

5  out of  5
rating by James Young
"Cat Curran did an awesome job with our life insurance policy. We were very please with her knowledge as she shared and helped with completing the necessary forms. Your company is blessed to have her!"
We responded:
"Yes we are! Thank you for trusting us was something as important as life insurance,James. We really appreciate you, and we appreciate the fact you singled Cat out. By the way, I haven't seen you for years, it seems! I'm so glad to hear you're doing well. Thank you again for your business."
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Morris Frasier

November 8, 2025

5  out of  5
rating by Morris Frasier
"This is an outstanding group of people! Liz went above and beyond to assist me in my time of need, and I am grateful for them. Feel confident is your decision to do business with them!"
We responded:
"Thank you so much Morris! We pride ourselves on " above and beyond" and I'm so glad Liz was able to do that for you.Thank you for your business, and I really appreciate you for recognizing her!"
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Kee Jones

November 5, 2025

5  out of  5
rating by Kee Jones
"Burgundy Hayward is very helpful. She goes above and beyond trying to help. So glad she's available to help when I have a question or need help. She's awesome!!!"
We responded:
"Thank you, Kee! We love Burgundy, too, and I love seeing "above and beyond" because that's what we strive for! Thank you for highlighting B, and thank you for trusting us with your insurance!"
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Brenda Dover

October 14, 2025

5  out of  5
rating by Brenda Dover
"I was dealing with alot of stress and every time I thought I was getting things under control, something else would pop up. Some how in all the running and "putting out fires" the insurance on one of my cars was cancelled. I called the Office and got Liz. I explained how I was overwhelmed and that this was really confusing as to why. She was able to figure it out and explain it to me how the confusion happened. She worked with the underwriters to get it all straightened out. One less thing on my plate right now and I really appreciate how quick and detailed she was with making sure I didn't have a day noted that wasn't covered so I didn't have any further issues."
We responded:
"God Bless you, Brenda! I'm so sorry to hear about your "fires" but I'm glad we could help with this one and your auto insurance! thank you for singling out Liz. We think she's awesome too, and we're so thankful she could help you! Take care and please let us know if there's anything else we can do."
Profile photo of Christine

Christine

October 3, 2025

5  out of  5
rating by Christine
"We dealt with Lauren today she did an excellent excellent job I would recommend her and State farm to anybody we really appreciate all the help that she's given us today we couldn't have done without her we couldn't have done it without her she was excellent!"
We responded:
"That's awesome, Christine!!! Thank you so much for recognizing Lauren. It warms my heart to hear that, and we really appreciate your business! "
Profile photo of Shannon Houston-Smack

Shannon Houston-Smack

September 30, 2025

5  out of  5
rating by Shannon Houston-Smack
"I received excellent service today from Ms. Burgundy Hayward. My husband and I didn’t understand why our escrow increased. She was very helpful getting our situation resolved."
We responded:
"Thank you, Shannon! Burgundy told me she loved meeting with you! Thank you so much for recognizing her! "
Profile photo of Katie Brown

Katie Brown

September 16, 2025

5  out of  5
rating by Katie Brown
"Leah is absolutely fantastic. She went above and beyond to help during our time of need. She made a difficult and frustrating time in our lives much easier."
We responded:
"Thank you, Katie!! I'm sorry to hear about Brandon's bad luck, but I'm so glad we can help, and I really appreciate your singling out Leah!! "